How we do
What We Do
Strategy meeting to understand your resource needs.
Develop a role description with specific tasks.
We interview multiple candidates for the role.
We present the best candidates to your team.
You select the ones you would like to meet.
Hire your new virtual assistant.
We go through the onboarding process and training.
We do a three month’s review on KPI for you.
Outsource and Grow!
How can an outsourced VA help you scale faster.
Contact us
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Step by Step
Hiring Process
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Productivity Review
First, we meet with you to find out about your situation, how your business operates, what you need and offer advice and an orientation on outsourcing effectively and how it can work for you. This advice is obligation-free and at no cost to you!
Report and Job Design
Then, the Leap Virtual Assistant team will put together a customised job description for you which addresses your specific requirements to help you attract the best candidate possible.
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Recruiting and interviewing
We personally recruit our candidates based on your specific job description requirements, along with seeking the right personality and cultural fit for you and your business. We conduct thorough interviews, screening and security vetting and reference checks. We then present you with the best candidates and conduct a group interview/introduction so you can get to know them. Then it’s up to you to decide if the candidate is right for you so we can set a start date!
Onboarding - 12-weeks
This is where the magic happens. This process is carefully managed by us and we conduct frequent calls and Zoom meetings during the onboarding period as we work with you and your new VA to ensure all processes and systems are correctly set up, and all tasks and requirements are handled smoothly and successfully.
By the end of the onboarding, you and your VA will be working together effectively – and you will already be blown away by how much more time you have and how efficiently this part of your business is running!
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Ongoing Support, Reviews & Training
We don’t just provide a plan and regularly review your progress during the onboarding process, we also conduct regular review meetings once the onboarding period has concluded. This way we keep our finger on the pulse to ensure things are still working smoothly for both of you.
We even have an online knowledge base for clients with tools, videos, training and templates to help with organising the onboarding process and with ongoing management.
What is your time worth?
If you didn’t spend 25+ hours a week on tasks like emails and admin, how much more could your business be making – or growing?!
Our Virtual Assistants are capable and efficient but, most importantly to a small business, they are affordable.
How much does a VA Cost?
Our Virtual Assistants start at around just $15 AUD per hour* with a minimum of 25 hours a week. During the first 12 weeks we roll out our onboarding program – so you have dedicated support and training to make the most of your VA’s capabilities!
*prices increase for more qualified services such as IT support or web development
Wondering if this is worth it?
Here is a challenge – track your time for a week and see how many hours you spend on tasks that could be outsourced. Emails, data entry, cold calls, payment reconciliation, invoicing, etc.
Now imagine a week where you didn’t have to do a single one of those… then give us a call to make it a reality.
Ready to start outsourcing?
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Contact Us
We are the leading force in job outsourcing for micro, small and medium Australian businesses
Working Hours
- Monday - Saturday :09.00am - 05.00pm
- Sunday :Holiday